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Who covers the extra costs as flights are disrupted - and other practical questions answered.

Government changes to benefits keep making the headlines, but are they proving a help or a hindrance?

Runners who did the Great North Run using charity places but did not raise any money have been described as "fraudulent" by the race organisers.

Retailers seem to be offering permanent sales to lure in shoppers. Is that true? And is it legal?

The FCA has fined Santander UK for failing to effectively process the accounts of deceased customers.

Claims loyal customers are losing on average £877 a year prompt action by the consumer watchdog.

The UK risks "sleepwalking" into becoming a cashless society, a report on the future of money concludes.

Fishing enthusiasts helped Angling Direct to bumper takings on Black Friday.

Proposals by the regulator would lead to lower returns for investors, but save customers money.

A mother tells of her financial struggle as the City regulator outlines plans to simplify overdraft fees.

A change in how student loans appear in the public finances will add pressure to cut tuition fees.

SSE says the new energy price cap was one factor behind the decision to scrap the deal.

"Gig economy" workers will be better protected by a package of reforms, the government says.

A group representing small firms says there is no oversight of a scheme for fraud victims.

New rules will target directors of companies who make unsolicited calls to consumers.

The man who bought BHS for £1 is fined for not providing documents about the collapsed chain's pension schemes.

Britons will not need a visa but will have to apply for a travel document, which lasts for three years.

Airport currency exchanges are offering rates as low as $1.05 for a pound

Brexit uncertainty and rising prices in shops are influencing consumers' shopping habits in the run-up to Christmas.

Brexit uncertainty is expected to hit the property market over the next three months, surveyors say.